Effective Date: August 8th, 2024
1. Introduction
This Privacy Policy outlines how zenflow, zenflow.me, operated by Flow Ventures Pte Ltd (a company registered in Singapore), collects, uses, discloses, and protects your personal information when you use our Software-as-a-Service (SaaS) software. Please read this policy carefully to understand our practices regarding your personal information.
2. Information We Collect
We may collect the following types of personal information from you:
- Account Information: Information you provide when you create an account, such as your name, email address, and password.
- Usage Data: Information about how you use our software, including your IP address, browser type, device information, and the pages you visit.
- Payment Information: If you make a purchase through our software, we may collect your payment information, such as your credit card number. This is provided by a third party, such as Chargebee and Stripe.
3. How We Use Your Information
We may use your personal information for the following purposes:
- To provide and maintain our software.
- To process your payments and fulfill your orders.
- To communicate with you about our software, services, and updates.
- To personalize your experience with our software.
- To analyze and improve our software and services.
- To comply with legal requirements and protect our rights.
4. Sharing Your Information
We may share your personal information with:
- Third-party service providers: We may engage third-party service providers to help us with various aspects of our business, such as payment processing, data analysis, and customer support. These service providers may have access to your personal information to perform their functions on our behalf.
- Legal authorities: We may disclose your personal information to law enforcement agencies or other authorities as required by law or in response to a valid legal request.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. Please be aware that there is always a risk of unauthorized access to your personal information.
6. Your Choices
You have the following choices regarding your personal information:
- Access and Correction: You have the right to access and correct your personal information.
- Opt-Out: You may opt-out of receiving marketing communications from us by following the instructions provided in the email or by contacting us directly.
Data Deletion: You may request the deletion of your personal information subject to legal and contractual requirements.
7. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at: [email protected]
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting a notice on our website or by contacting you directly.
material changes by posting a notice on our website or by contacting you directly.
9. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Singapore. Any dispute arising under or in connection with this Privacy Policy shall be submitted to the exclusive jurisdiction of the courts of Singapore.
